Privacy Policy
Your Privacy is our Promise
The Sceletium Source is committed to respecting your privacy. The Sceletium Source is the sole owner of the information collected on this site. The information collected on this site is not shared, sold, rented out or given away to any third party ever.
Purpose
Our primary goal in collecting personal information from you is to provide you with a smooth, efficient, and personalized experience while using our services. To fully use our services, you will need to register using our online registration form, where you will be required to provide us with your contact and other pertinent information.
IP Addresses
We use IP addresses to administer the site, track page views and the click-through activity of links, and gather broad information for internal use. IP addresses are not linked to personally identifiable information. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser and operating system you are using and your IP address.
Cookies
We use cookies on certain pages of our site. We may also offer certain features that are only available through the use of a cookie. Cookies are stored on your hard drive, not on our site. Most cookies are “session cookies” and are automatically deleted at the end of a session. The other type of cookie we use is a “persistent’ cookie”. This stays on your hard drive and we use this cookie so that you do not need to log in manually every time you visit the site if you are a registered user. The cookie itself contains no personally identifiable information. We also use the cookie to track how often you visit the site. You are always free to decline our cookies if your browser permits, although in that case you will not be able to use certain features on our site. For example, if you disable cookies, you will need to log in manually each time you visit the site as we cannot use a cookie to remember who you are.
Links
This site contains links to other sites. Please be aware that The Sceletium Source is not responsible for the privacy practices of these other sites. We encourage you to always read the Privacy Statement of any site that collects personally identifiable information. This Privacy Statement applies solely to information collected by The Sceletium Source.
Credit Card Information
Card transactions will be acquired for Sceletium Source Africa (Pty) Ltd via PayGate (Pty) Ltd who are an approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no card details are stored on the website. Customer details will be stored by The Sceletium Source separately from card details which are entered by the client on DPO PayGate’s secure site. In order to process payments online we require the billing address for the credit card used, as well as your shipping address and other contact details. While on our processor’s secure payment page, you will see a locked padlock in your browser and will notice that the URL begins with “https” indicating that you are in a secure environment. Please note that The Sceletium Source does not personally collect or store your credit card details.
Email Addresses
We use your email address to send you newsletters or other communications. We honour all requests to opt out of these communications. This site also offers a service whereby you can email site content (for example, details on a particular product) to a friend or colleague. This will involve entering your friend’s email address. We do not use this email addresses for any purpose other than to send your email. We do not store or disclose these email addresses.
Usage
We may use information about you, and other information we obtain from your activities on the site, to resolve disputes, troubleshoot problems and enforce our User Agreement. At times, we may look across multiple users to identify problems or resolve disputes.
Passwords
You should not disclose your username or password to any third parties. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password on our site. You can log into your account and immediately assign a new password. Click on “Account Maintenance” once you are logged into your account.
Security
Our site is designed with numerous precautions to protect users’ information. Customer information is appropriately protected in-house as well as online. In addition, access to users’ information is restricted within our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices. Finally, the servers on which we store personally identifiable information are kept in a secure environment.